Terms of Service
Last updated: May 24, 2026
These Terms of Service ("Terms") govern access to and use of the mockonline platform ("Service"), operated by Mockonline Tecnologia Ltda. ("mockonline", "we"). By creating an account or using the Service, you ("User") declare that you have read, understood and fully accepted these Terms.
1. Registration and account
To use the Service you must be at least 18 years old (or legally emancipated) and provide true, complete and up-to-date information. You are solely responsible for activities performed under your account and for safeguarding your credentials. Notify us immediately of any unauthorized use at security@mockonline.com.br.
2. Acceptable use
It is forbidden to use the Service to:
- Host illegal, offensive, defamatory content or content that infringes third-party rights;
- Distribute malware, phishing, spam or any malicious content;
- Perform attacks, massive scraping, reverse engineering or attempt to bypass technical limits;
- Serve critical production traffic — mockonline is intended for development and testing;
- Resell the Service without express written authorization.
3. Plans, payments and cancellation
We offer Free and Pro plans. The Pro plan is billed monthly via credit card or recurring Pix. You may cancel at any time from the dashboard — cancellation takes effect at the end of the paid cycle, with no prorated refund, unless required by law. Price increases will be communicated at least 30 days in advance.
4. Intellectual property
The Service, brand, logo, source code, design and documentation are the exclusive property of mockonline. You retain all rights to the content (schemas, responses, descriptions) you submit to the Service — granting us only the non-exclusive license necessary to operate the platform.
5. Suspension and termination
We may suspend or terminate accounts that violate these Terms, with or without prior notice in serious cases. You may terminate your account at any time — 30 days after termination we will remove your data, except records we are required to keep by law (e.g. billing records for 5 years, per Brazilian Tax Code).
6. Limitation of liability
The Service is provided "as is". We do not guarantee uninterrupted availability or freedom from errors. To the maximum extent permitted by law, our total liability is limited to the amount paid by the User in the 12 months preceding the event. We are not liable for indirect damages, lost profits or data loss arising from misuse of the Service.
7. Governing law and jurisdiction
These Terms are governed by the laws of the Federative Republic of Brazil. The courts of São Paulo/SP are chosen to resolve any disputes, waiving any other, however privileged.
8. Changes
We may update these Terms periodically. Material changes will be communicated by email at least 15 days in advance. Continued use after the changes take effect constitutes tacit acceptance.
Privacy Policy (LGPD)
Last updated: May 24, 2026 — per Brazilian Law 13.709/2018 (LGPD)
This Policy describes how mockonline collects, uses, shares and protects your personal data, in compliance with the Brazilian General Data Protection Law (Law 13.709/2018 — "LGPD") and other applicable rules.
1. What data we collect
We collect only what is necessary to provide the Service:
- Account data: name, email, password (hash), optional photo;
- Billing data: billing name, tax ID, address — processed by our payment provider (we do not store card data);
- Usage data: mocks created, endpoints, request logs, aggregate metrics;
- Technical data: IP, user-agent, cookies, telemetry events;
- Communications: messages sent to support.
2. How we use it
- Provide and improve the Service (contract performance — art. 7, V);
- Bill subscriptions and meet tax obligations (legal obligation — art. 7, II);
- Send operational and security notices (legitimate interest — art. 7, IX);
- Send marketing only with your consent (art. 7, I) — you can unsubscribe anytime;
- Prevent fraud and abuse (legitimate interest — art. 7, IX).
3. Sharing with third parties
We share data only with operators essential to the Service, under contract and protection clauses:
- Infrastructure: AWS (São Paulo);
- Payments: Stripe / Pagar.me;
- Transactional email: Resend / Postmark;
- Analytics: Plausible (no third-party tracking cookies).
We do not sell your personal data. We may disclose data if required by court order or competent authority.
4. International transfer
Some operators (e.g. Stripe) may process data outside Brazil. In all cases, we require adequate safeguards, standard contractual clauses and compliance with LGPD art. 33.
5. Retention
- Account data: during the contract term + 30 days after termination;
- Payment records: 5 years (Brazilian Tax Code art. 174);
- Technical logs: up to 6 months;
- Backups: up to 90 days after account deletion.
6. Your rights as data subject (LGPD art. 18)
You can, at any time:
- Confirm that we process your data and access it;
- Correct incomplete, inaccurate or outdated data;
- Request anonymization, blocking or elimination of unnecessary data;
- Request portability to another provider;
- Delete data processed based on consent;
- Obtain information about who we share your data with;
- Revoke consent;
- File a complaint with the Brazilian DPA, ANPD (gov.br/anpd).
To exercise any right, write to dpo@mockonline.com.br. We respond within 15 days.
7. Security
We apply technical and administrative measures to protect your data: encryption in transit (TLS 1.3) and at rest (AES-256), role-based access controls, multi-factor authentication for staff, continuous monitoring and daily backups. In case of a security incident causing relevant risk, we will notify you and the ANPD within a reasonable timeframe (LGPD art. 48).
8. Minors
mockonline is not directed at people under 18. If we identify a minor's data without parental consent, we will delete it immediately.
Data Protection Officer contact
For questions, data subject rights requests or privacy-related communications:
You may also contact the Brazilian DPA, ANPD: gov.br/anpd.